Down-Today service status
Check whether Thread is down today, review the latest Thread status signal, and compare recent user reports in one place.
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Thread status context
Thread was a pioneering platform that combined advanced artificial intelligence with expert stylist recommendations to enhance personal fashion choices. Founded by Kieran and Ben, the company aimed to democratize style for men and women. Recently, Thread's technology and brand were acquired by Marks & Spencer, leading to the cessation of its independent trading operations.
Support answers
Marks & Spencer acquired Thread's brand, technology, and data, resulting in the cessation of independent trading and the business being put into administration.
Unfortunately, Thread has ceased trading and is unable to ship any further orders or process cancellations.
Customers are advised to make a claim via their debit or credit card provider, as Thread cannot process returns or exchanges.
No, gift cards are no longer valid as Thread has ceased trading.
Customers should contact Klarna directly for assistance with claims made through the Buy Now Pay Later option.
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